# Robotics as a service Smarter automation, no upfront costs. With Chef’s RaaS model, food manufacturers start saving from day one. [Request a demo](/content/contact-us/index.html) For a flat yearly fee, Chef provides the following: ## Core Hardware and Software to Meet Performance ## End-to-End Support (Field Service, Maintenance, and Parts Replacement) .svg) ## 24/7 Monitoring in Real-Time .svg) ## HW and SW Updates and Upgrades to Adapt to Your Changing Products and Operations ## Customer Success Personnel to Ensure Utilization ## With You All the Way We act as your outsourced robotics division. ### 01. ### Scope Our team of engineers will visit your plant to understand the operation and ensure that we can help. ### 02. ### Configuration Our engineers will configure Chef to your ingredients, your portions, your trays, your placement requirements, and your conveyors. ### 03. ### Deployment We’ll fly out, deploy the System, train your staff, and do a site acceptance test. ### 04. ### Support Included in your fee, you get full operational support for your Systems: 24/7 remote support, part replacement, bug fixes, software updates, software upgrades, hardware updates, hardware upgrades, and preventative maintenance. ### 05. ### Success We’ll be the robotics experts so you don’t need them in-house. We’ll have weekly calls and visit often to ensure that your staff are successfully using the robots. We’ll ensure that utilization is high and help you onboard new ingredients as needed. ## Evolve with Your Operations You change frequently. Chef is adaptable to frequent changes, including: - New ingredients: methods of cooking, textures - New portions - New trays - New placement compartments - New customers - New conveyors To accommodate frequent change, you need flexible AI-enabled automation. Hard automation won't cut it. RaaS allows Chef to evolve with you. ## AI is Evolving Every Day As an AI software-focused company, Chef engineers roll out new AI models, software features, updates, and bug fixes every month that work in tandem with our hardware to: .svg) - Improve ingredient-specific deposit consistency to minimize giveaway and maximize yield - Increase ingredient-specific throughput rates - Extend walkaway time - Improve placement into compartments - Improve customer-specific analytics and user experience - Reduce spillage to drive yield ## You Always Have the Latest and Greatest The technology is evolving rapidly. The rapid rate of advancement will bring amazing new capabilities and increases in performance that will help you reduce your costs - mostly through yield improvements. That’s a great competitive advantage if you can keep up. It's lousy if you find that after a CapEx purchase, your robot is quickly obsolete. How do you protect yourself from making a capital purchase you thought would have a >5 year life only to find that a year or two later that your competitors are outperforming you with the newest robotic technology? If we find a new on-robot GPU is needed to leverage even more modern AI advancements, we’ll upgrade those for free. If a new compute comes out with more CPU power that allows the robot to increase frequency - and thus throughput - we upgrade for free. If a new actuator comes out that allows us to run faster, we upgrade for free. ## Uptime and Service at All Costs .svg) - All repair costs (parts and labor) included for breakage that’s not caused by the customer - No design costs, no engineering costs, no part costs, no manufacturing costs, no spare parts cost, no last minute service costs, no travel costs .svg) - High software uptime and low response time for bugs .svg) - 24/7 real-time monitoring to help Chef’s team react as soon as something goes wrong .svg) - Local technicians as needed for in-person support through Chef’s partner network of 15,000+ technicians around the world .svg) - 24/7 on-call support via our engineers any time something goes down ## Customer Success .svg) Chef has customer success personnel dedicated to each customer. .svg) We’ll be your robotics division so you don’t need one. .svg) We’ll help monitor your operations and help you drive utilization of your robots. .svg) We optimize ingredient configurations to help improve production performance (resulting in higher yield for you and happier customers → less churn). We help you lower standard deviation continually. ## Predictable Costs and Predictable Production - No high NRE costs - Costs with Chef stay the same while human costs continue to increase - Chef workers always show up for work. They’re not late. They’re dependable, and you don’t have to deal with retention issues - No workers’ comp claims from repetitive stress injuries - Reduced existential food safety risk Chef has one flat fee for end-to-end service - Application Scoping - Design + Engineering Time - Parts - Build + Manufacturing - System Upgrades - Spare Parts - Shipping and Training - Downtime and Onsite Support - Recurring Service Plan ### Robotics as a Service (RaaS) | Application Scoping | N/A | |--------------------|-----| | Design + Engineering Time | N/A | | Parts | N/A | | Build + Manufacturing | N/A | | System Upgrades | N/A | | Spare Parts | N/A | | Shipping and Training | N/A | | Downtime and Onsite Support | N/A | | Recurring Service Plan | N/A | ### Traditional Automation, Capital Expenditure (CapEx) | Application Scoping | Scoping + Feasibility Study Fees | |--------------------|---------------------------------| | Design + Engineering Time | Engineering NRE Fees | | Parts | BOM + Material Fees | | Build + Manufacturing | Labor Fees | | System Upgrades | Upgrade Fees | | Spare Parts | Spare part Fees | | Shipping and Training | Shipping fees and training Fees | | Downtime and Onsite Support | Emergency maintenance Fees | | Recurring Service Plan | Service Plan | ## We Win When You Win! We know you won’t renew your contract with us or add more robots unless we add value. With a RaaS model, Chef is directly incentivized to deliver benefits to your operations and your bottom line. We are not paid in advance but along the way to deliver what you ask for: throughput for output, consistency for yield, reduced giveaway, and presentation quality for customer satisfaction. Our incentives are aligned. Chef is incentivized to deliver robot improvements that benefit your bottom line to ensure you continue working with us. The same cannot be said for a capital purchase once the vendor has received its large upfront payment. Get started with flexible automation for your production lines [Request a demo](/content/contact-us/index.html)